01506 239290

Our Board of Trustees

Douglas Benson
BA Dip

Acting Chairperson

Douglas has worked in the local authority for the last 14 years across a number of roles and is currently involved in Service Development.  He is passionate about community and customer service. 

Douglas has been integral to a number of different projects; sourcing funding and providing guidance to support community projects and initiatives to reduce inequalities and promote regeneration.

Elizabeth McGrorty


Liz comes from a background of hairdressing. Liz has worked as a Prison Officer for the last 20 years working with male young adults and then with female young adults and female adults. During this time Liz has helped and supported all prisoners with their confidence, self-esteem, self-harm reduction, addiction reduction and education.

Liz is very passionate about her work and enjoys the results that it achieves. Liz has been married for 37 years, has a grown up family and three young Grand Children.

Donna Murray


Donna has worked in financial services for 16 years, she started her financial career in corporate sales for a bank in 2002 for 9 years.

She then left to start up her own business in mortgage and insurance business in 2012 where Donna currently helps people get on the mortgage ladder, helping people achieve their dreams of owning a home.

 Donna is passionate about paying back to the community through volunteering. She says ‘S.M.I.L.E Counselling is a pleasure to be part off, knowing that they are helping young kids get the help they need to be successful adults is a very rewarding as seen some of the difficulties my own children had growing up in high school and trying to find their way in life. I first got involved in volunteering when I was 24 years old.

I am married and have 3 kids, 2 grown up with their own children and 1 still in primary, and 3 grandchildren.’

Rachel Rintoul

HR Advisor

Rachel is currently a Customer Advisor with Sky, alongside this she is currently undertaking studies with the Open University and volunteering within the local community.

Gaining experience working for the local Council as a Benefits Advisor and previous volunteering in the local community from a very young age Rachel soon realised her empathy for helping those in need whether it be due to poverty or ill health and strives to give whatever time she can to help those in need.

Sarena Norwood

Board of Trustee

Sarena is a full-time mum to 3 children – 1 grown and 2 teenagers with ASN.

Previous working background in midwifery & electronic supply-chain management.

She says she joined the S.M.I.L.E Team because she is “passionate about helping support our younger generation to achieve the confidence and happiness they deserve in life.”